Privacy Policy

Privacy Policy

Effective Date: [Month Day, 2026]

Ace of Hearts LA (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.aceofheartsla.com (the “Site”) or purchase products from us. By using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

   We may collect the following categories of information: Personal Information You Provide: Name, Email address, Shipping address, Billing address, Phone number, Order details, Communications you send to us. Automatically Collected Information: IP address, Device type, Browser type, Pages visited, Time spent on pages, Referral source, Cookies and similar technologies. Payment Information: Payments are processed by third-party providers. We do not store full credit card numbers on our servers.

2. How We Use Your Information

   We may use collected information to process and fulfill orders, provide customer support, communicate regarding purchases, send marketing communications if you opt in, improve website performance, detect fraud and prevent abuse, and comply with legal obligations.

3. Marketing Communications

   If you subscribe to our newsletter, you may receive release updates and brand communications. You may unsubscribe at any time by clicking the unsubscribe link included in any email. We do not sell or rent email lists.

4. Sharing of Information

   We do not sell personal information. We may share information with payment processors, shipping providers, email marketing platforms, website hosting providers, and legal authorities if required by law. Service providers may use information only as necessary to provide services on our behalf.

5. Cookies & Tracking Technologies

   We use cookies and similar technologies to operate the Site, analyze traffic, improve user experience, and support marketing efforts. You may disable cookies in your browser settings, though some Site functionality may be affected.

6. Data Security

   We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is completely secure. Use of the Site is at your own risk.

7. Data Retention

   We retain personal information only as long as necessary to fulfill orders, maintain transaction records, comply with legal obligations, and resolve disputes.

8. California Privacy Rights (CCPA)

   If you are a California resident, you have the right to request access to personal information collected, request deletion of personal information, and request correction of inaccurate information. We do not sell personal information. To submit a request, contact privacy@aceofheartsla.com. We may verify your identity before processing requests.

9. Children’s Privacy

   This Site is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Users

    If you access the Site from outside the United States, you acknowledge that your information may be transferred to and processed in the United States.

11. Changes to This Policy

    We reserve the right to update this Privacy Policy at any time. The revised version will be posted with an updated effective date.

12. Contact

    Ace of Hearts LA, Los Angeles, California, info@aceofheartsla.com.